My wife and I stayed in this villa for a month, along with our daughter and son-in-law and 2 grandchildren aged 3 years and 8 months.
The villa is situated in a quiet residential district, which to my mind is preferable to a dedicated tourist development. The villa is surrounded by a wall and has nice gardens. It felt very safe for our young grandchildren.
The quality of the villa is very high and the whole place feels solid. It is decorated with some beautiful pictures and carvings. The beds are large and very comfortable. It very much felt like we were borrowing a house from a friend. There is free wifi, which is not superfast, but perfectly adequate for all normal Internet usage. We were able to make Skype video calls and stream music and video. There is a phone, which can be used to contact Jane or make quick local calls for a taxi or food. There is a 60" HD TV, with a good satellite package and DVD player. The kitchen is well equipped and the only things we had to add were some wine glasses and a sharp cooks knife, as most of the knives were pretty blunt. Things like toilet paper and garbage sacks were provided and there was a washer and dryer that we could use.
Outside the pool area is very nice and comfortable and there's an American style gas grill.
The maid came every 3 days and was really thorough. The pool was serviced about every 3 days and the gardener came in about once a week.
Jane was a delight to deal with and very professional, both before we arrived and during our stay. She replied promptly to both emails and phone calls.
There are quite a few good restaurants nearby and a search on Tripadvisor will give you many suggestions. It's as well to search for both Nai Harn and Rawai restaurants as you're situated between both and some restaurants in the same street can be listed under one or the other. There's a German bakery about 5 minutes away by car, which does excellent croissants, bread and pastries. There is also an Italian delicatessen, which is well stocked with hams, salamis, cheeses, oils and wine. For general shopping there is a large Tesco Lotus about 20 minutes away by car.
If you require medical attention, the nearby Andaman Clinic is good, with a doctor who speaks very good English. There is also a paediatrician nearby.
Our favourite beach was at Yanui, which is between Nai Harn and Rawai and is a nice quiet little beach with a surprisingly good restaurant/bar behind it.
I would highly recommend this villa, particularly